Frequently Asked Questions
Screening Policies
$50 and payable in the form of a Check, Cashier’s Check, Money Order or Debit/Credit Card. The application fee must be provided with the completed rental application.
Applicants must be 18 years of age or older unless deemed to be an adult under applicable law with respect to the execution of contracts.
Applicants must have a minimum combined gross income of 2.5 times the monthly rent.
Applicants must have a minimum of six (6) cumulative months of verifiable rental or mortgage payment history within the last 24 months. No rental history requires an additional $300 deposit.
Guarantors will be accepted for applicants who do not meet the required rent-to-income ratio, denied on credit or applicants who fail to meet the rental history. The guarantor will be required to complete an application and pay a full application fee. Guarantors must have a gross monthly income of 5 times the monthly rent and meet the qualifying criteria identified in the Credit and Income sections of the screening policy.
A criminal background check will be conducted for each applicant and occupant age 18 years or older.
Maintenance
If a resident provides permission to enter, then no, they do not need to be present for the work to be completed.
We do offer on-site maintenance, which is available 24/7 for emergencies.
Residents can submit a maintenance request by utilizing the residential portal. They can also call the office during work hours or the maintenance after hours number once the office is closed.
Amenities
Each home is assigned (1) covered parking space, each uncovered spot is available on a first come, first served basis.
The pool area amenity hours are from 8am-10pm.
Yes, we love pets! There is no weight limit, however, breed restrictions do apply. A deposit and pet rent is required. The first pet is a $500 deposit and the second pet is a $250 deposit. We allow a maximum of 2 pets per home.
Each home is equipped with a refrigerator, dishwasher , microwave, stackable washer/dryer & electric range.
Unfortunately, The Fountains does not offer furnished apartments. However, we can refer you to a company that can assist with these services.
Payments can be made by Money Order, Cashier's Check, Personal Check or made online by utilizing the residential portal. We also partner with FLEX for assistance with splitting your rent payments.
Admin
Minimum liability coverage of $100,000.00 is required, the property must be listed as the ‘Interested Party’ on the Declaration Page.
You are free to use whichever provider you'd like, but The Fountains offers a bulk program with Xfinity.
Residents are required to pay water, sewage, trash and electricity.
Location
Yes, the Sunrise Blvd & Sunset Ave (NB) bus stop is located across the street.
We are located in the San Juan School District.
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